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Supporting Public Health Experts’ Vaccine Efforts

The COVID-19 pandemic has highlighted the importance of preventive health behaviors. While public health experts agree that we won’t have an approved and widely available COVID-19 vaccine for some time, there are steps that people can take to stay healthy and safe. That includes getting the seasonal flu vaccine. So today we’re announcing new steps as part of our continued work to help support vaccine efforts.



These include:

  • Launching a new flu vaccine information campaign on Facebook, including new product features that provide additional vaccine-related content
  • Rejecting ads globally that discourage people from getting a vaccine
  • Working with global health partners on campaigns to increase immunization rates

“Vaccines have always been a global priority for UNICEF, and will be even more so as the world continues to battle COVID-19. Building demand for vaccination in communities worldwide is key to saving lives. Our collaboration with Facebook is part of our efforts to address vaccine misinformation and share resonant and reassuring information on vaccination.”

– Diane Summers, Senior Advisor, Vaccine Acceptance & Demand, UNICEF

Helping People Get Their Flu Shot

Public health officials recommend that most people get a flu shot every year. This year, they think it is especially important to minimize the risk of concurrent flu and COVID-19. To help, we’ll be directing people to general information about the flu vaccine and how to get it, including the nearest location to get the vaccine in the US using our Preventive Health Tool. We’ll also be including sharable flu vaccine reminders and resources from health authorities in News Feed and within the COVID-19 Information Center. We’re starting this campaign in the US this week, and we’ll expand it to more countries and add new features in the coming weeks.

Screenshot of new product features on Facebook to help people get their flu shot

Prohibiting Ads That Discourage Vaccines

Today, we’re launching a new global policy that prohibits ads discouraging people from getting vaccinated. We don’t want these ads on our platform.

Our goal is to help messages about the safety and efficacy of vaccines reach a broad group of people, while prohibiting ads with misinformation that could harm public health efforts. We already don’t allow ads with vaccine hoaxes that have been publicly identified by leading global health organizations, such as the World Health Organization (WHO) and the US Centers for Disease Control and Prevention (CDC). Now, if an ad explicitly discourages someone from getting a vaccine, we’ll reject it. Enforcement will begin over the next few days.

Update on October 13, 2020 at 5:25PM PT: “Access to reliable information is important to ensure uptake of safe and effective vaccines. We welcome Facebook’s update of its vaccine ad policies to prohibit ads that discourage people from getting vaccinated."– Aleksandra Kuzmanovic, Social Media Manager at the World Health Organization

Ads that advocate for or against legislation or government policies around vaccines – including a COVID-19 vaccine – are still allowed. We’ll continue to require anyone running these ads to get authorized and include a ‘Paid for by’ label so people can see who is behind them. We regularly refine our approach around ads that are about social issues to capture debates and discussions around sensitive topics happening on Facebook. Vaccines are no different. While we may narrow enforcement in some areas, we may expand it in others.

Amplifying the Voices of Public Health Partners

With vaccination rates still low in many parts of the world, we’re working with global health organizations on vaccine education campaigns. This includes working with organizations including WHO and UNICEF on public health messaging campaigns to increase immunization rates. We’re working with WHO’s Vaccine Safety Network to train and support their network of vaccine partners to utilize Facebook to reach as many people as possible with public health messaging.

Insights for Impact, which is part of the Facebook Data for Good Program, in collaboration with CrowdTangle will expand its partnership with UNICEF and other nonprofits to share aggregated insights from public posts to better understand how people are talking about vaccines. We will analyze this public conversation across genders, age brackets and regions. Early results from our pilot vaccine messaging work with UNICEF across 10 countries show that nonprofits can use this aggregated information from public posts to build public trust in vaccines. Expanding this program will help our partners deliver vaccine related content to many different communities.

We will continue supporting vaccine efforts as part of our work to help the people who use our platform stay healthy and safe.

By Kang-Xing Jin, Head of Health, and Rob Leathern, Director of Product Management

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